Q: Is the CTE and Professional Studies office open?

We’re all working remotely, but yes, all of our courses are still running. We continue to respond to emails and phone calls and process applications within 1–2 business days.

Q: How do I submit my transcripts?

Please send your transcripts electronically to cedmail@queensu.ca to be assessed and to continue with your application. Mail services may be disrupted during this time, and we do not have access to the fax machine. To ensure that you submit your documents on time, please scan your transcripts, and upload files as an attached PDF.

If you do not have a transcript, and need to order one from your institution, have the official transcript mailed to your home address. You can then make an electronic copy of your transcripts, and send the electronic copy to cedmail@queensu.ca.

Q: How do I submit my confirmation of teaching experience form when the board offices are closed?

As schools remain closed, we will consider giving you a conditional acceptance until the board office reopens and documentation can be submitted.

Note: We will accept one of the three options listed below. We will not be able to accept emails/documents that do not confirm the requested information.

Confirmation of teaching experience form

1. We will accept an email from the Superintendent.

   For a Part 2: The Superintendent must state: “I am confirming that [your name] has 194 days of teaching since becoming an OCT member.”

   The Superintendent must include their name, contact information and name of board in their signature line. We will accept this in place of the form (if you are unable to provide the form).

   For a Specialist: The Superintendent must state: “I am confirming that [your name] has 388 days of teaching experience, 194 days in teaching [subject area] since becoming an OCT member.”

   The Superintendent must include their name, contact information and name of board in their signature line. We will accept this in place of the form (if you are unable to provide the form).

2. If someone from the board can confirm your teaching experience in an email (like in option 1) and this person is not the Superintendent, again the signature line must clearly state the title, board, etc. and include the lines quoted above for either a Part 2 or Specialist course. We will accept this for a conditional acceptance, until the form can be submitted from your Superintendent.

Q: How do I get a pre-assessment to determine if I’m eligible to take a specific AQ/ABQ?

Please complete and return a Pre-assessment Request Form and email it along with your undergraduate transcript(s) to cedmail@queensu.ca.

Pre-assessments are free and are generally completed in 2–3 business days. Original transcripts are not required for a pre-assessment but will be required for registration.

Q: How do I receive a refund for my dropped course?

Please see the Fees & Refunds page for more information. Refunds will be processed in 7–10 business days.

We understand that this is a difficult time for everyone. However, our refund policy remains the same. Please review our Refund and Fees policy before you accept and pay for your course.

Refund Schedule

If you drop a course:

• by the end of the first week (Friday) of the course, you will receive 100% of your course fee.
• by the midpoint of the course, you will receive 50% of your course fee.
• any time after the midpoint of the course, you will not receive a refund.

Q: How do I get a receipt for my income tax?

To get a receipt for your AQ/ABQ course:

• Log into your Queen's portal using your NetID and password.
• Click on SOLUS.
• Under SOLUS, click on SOLUS Student Center.
• Under Finances click on Account Inquiry.
• Click on Payments.

Tax Receipts (T2202A)

Federal T2202A tax forms will be available on February 28th. Follow the instructions below to print off a copy of your T2202A tax receipt:

• Log into your Queen's portal using your NetID and password.
• Click on SOLUS in panel on the left.
• Under Finances click on Other Financial.
• Click on T2202A Tax Forms.
• Ensure you have pop-up blockers turned off, as your receipt will pop up in a new window.

If you have any questions about your income tuition tax receipt, please contact: