Q: Is the CTE and Professional Studies office open?

Our courses are still running but we have closed our offices. We are working remotely and we will still be responding to emails and processing applications within 1–2 business days.

Q: Do I have an extension to submit documents for the Spring session?

Yes, we have extended the deadline for submitting documents to 4:00 pm on Friday, April 10, 2020.

Q: How do I submit my transcripts?

Please send your transcripts electronically to cedmail@queensu.ca so that we can assess them and process your application. Mail services may be disrupted during this time, and access to the fax machine will also be limited. To ensure that you submit your documents on time, scan your transcripts and upload files as an attached PDF.

If you do not have a transcript and need to order one from your institution, have the official transcript mailed to your home address. You can then make an electronic copy of your transcripts and send the electronic copy (as a PDF) to cedmail@queensu.ca.

Q: How do I submit my confirmation of teaching experience form when the board offices are closed?

We extended the deadline to submit documents for the Spring session (April 13, 2020–June 12, 2020) to 4:00 pm on Friday, April 10. If schools remain closed, we will consider giving you a conditional acceptance, until the board office reopens and documentation can be submitted.

Note that we will accept an email from the superintendent. The email must include

• the course name
• the number of days of teaching experience
• the superintendent’s contact information (in the signature line)

Q: How do I get a pre-assessment to determine if I’m eligible to take a specific AQ/ABQ?

Please complete and return a Pre-assessment Request Form and email it along with your undergraduate transcript(s) to cedmail@queensu.ca.

Pre-assessments are free and are generally completed in 2–3 business days. Original transcripts are not required for a pre-assessment but will be required for registration.

Q: How do I receive a refund for my dropped course?

Please see the Fees & Refunds page for more information. Refunds will be processed in 7–10 business days.

Q: How do I get a receipt for my income tax?

To get a receipt for your AQ/ABQ course:

• Log into your Queen's portal using your NetID and password.
• Click on SOLUS.
• Under SOLUS, click on SOLUS Student Center.
• Under Finances click on Account Inquiry.
• Click on Payments.

Tax Receipts (T2202A)

Federal T2202A tax forms will be available on February 28th. Follow the instructions below to print off a copy of your T2202A tax receipt:

• Log into your Queen's portal using your NetID and password.
• Click on SOLUS in panel on the left.
• Under Finances click on Other Financial.
• Click on T2202A Tax Forms.
• Ensure you have pop-up blockers turned off, as your receipt will pop up in a new window.

If you have any questions about your income tuition tax receipt, please contact:

Q: How can I complete the TESTCAN for FSL/Intermediate French if the locations have been closed?

For anyone who can't complete the TESTCAN for FSL/Intermediate French for the Spring and Late Spring session, we will temporarily accept the Second Language Evaluation test found here: https://www.practice-psc-tests.ca/en/1-pricing/. Once you have completed the test, you may send us the results and we will confirm your score.