COVID-19 Update: Our courses are still running. Our offices are closed but we are working remotely to serve you. See our information page for details.
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Continuing Teacher Education

Faculty of Education

COVID-19 Information

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Q: Is the CTE and Professional Studies office open?

We’re all working remotely, but yes, all of our courses are still running. We will continue to respond to emails and process applications within 1–2 business days.

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Q: How do I submit my transcripts?

Please send your transcripts electronically to to be assessed and to continue with your application. Mail services may be disrupted during this time, and we do not have access to the fax machine. To ensure that you submit your documents on time, please scan your transcripts, and upload files as an attached PDF.

If you do not have a transcript, and need to order one from your institution, have the official transcript mailed to your home address. You can then make an electronic copy of your transcripts, and send the electronic copy to

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Q: How do I get a pre-assessment to determine if I’m eligible to take a specific AQ/ABQ?

Please complete and return a Pre-assessment Request Form and email it along with your undergraduate transcript(s) to

Pre-assessments are free and are generally completed in 2–3 business days. Original transcripts are not required for a pre-assessment but will be required for registration.

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Q: How do I receive a refund for my dropped course?

Please see the Fees & Refunds page for more information. Refunds will be processed in 7–10 business days.