Fees & Refunds

Payment

In order to access a course, fees must be paid in full using VISA, MasterCard or Interac through SOLUS. No other payment methods are accepted.

Once your course fee is paid, you will gain access to your course in 1 – 2 business days.

Sponsored Students

If your course fee is being paid by a sponsor, you must apply online and submit a sponsorship letter to both the University Fees Office and Continuing Teacher Education department in lieu of payment.

The letter must include:

• student name
• student number
• course name
• course start and end dates
• fee amount

University Fees Office Contact

• Fax: 613-533-2068
• Email: fees@queensu.ca

Course Changes

The deadline for course changes is the first Friday of your session.

Please email us at cedmail@queensu.ca for course change requests.

Dropping a Course & Getting a Refund

To drop an online AQ/ABQ course:

1. Log into your SOLUS account at my.queensu.ca
2. From the menu on the left, select 'Manage Classes'
3. Select 'Drop Classes'
4. Select the course(s) you would like to drop
5. Click 'Next'
6. Select 'Drop classes'

A refund will be issued to your credit card within 7-10 business days.

If you have any issues or questions regarding your refund, please contact us at cemail@queensu.ca.

Refund Schedule

If you drop a course:

1. before the midpoint of the course, you will be refunded 100% of your course fee.
2. after the midpoint, before the end of the course, you will be refunded 50% of your course fee.